Turn Technology into Measurable Competitive Advantages

Our tech-enabled solutions are built using robust enterprise tools like BrightCall AI, Oracle Fusion / E-Business Suite, and

Ensuring Desirable Outcomes Using Technology

We provide comprehensive services that empower businesses to harness technology effectively. From strategic consulting and digital transformation to data analytics and cybersecurity, we tailor our solutions to meet your unique challenges. Whether you are a small business or a large enterprise, our expertise ensures that your technology investments drive growth, enhance efficiency, and secure a competitive edge.

Outcome Mapping Workshop

"Align tech capabilities with revenue targets"

  • Define KPIs: Efficiency gains, Customer Experience enhancement, or sales revenue growth
  • Audit existing tools for gaps and identify opportunities for integration

Solution Design & Architecture

"Mapping scalable solutions using best-in-class enterprise tools."

  • Oracle E-Business Suite modules tailored for your industry needs
  • Embedded customer feedback loops powered by SurveySparrow
  • BrightCall AI for intelligent voice interactions and performance insights
  • At Echelon, we ensure your tech investments align with your business goals to deliver measurable ROI.

Seamless Integration

"Connect new solutions to your stack without disruption"

  • API-first approach (SurveySparrow, Oracle, BrightCall AI)
  • Ensuring compatibility with the legacy system

Optimization & Support

"Making sure your solution keeps evolving with your needs."

  • Real-time performance tracking and analytics
  • Ongoing upgrades and scalability support to keep your business future-proof
Powered by Best-in-Class Technologies
BrightCall AI

Boost sales conversions

“24/7 sales representative, boosting conversions”

SurveySparrow

Faster feedback response

“Turn feedback into retention strategies

“Unified finance, supply chain & HR with real-time compliance”

What Do Tech-Enabled Solutions Deliver for Your Business?

Increased Efficiency

Automate repetitive tasks and optimise workflows to free up resources and increase productivity.

Enhanced Customer Experience

Deliver personalised, seamless, and faster service across every digital touchpoint.

Data-Driven Decision Making

Harness real-time data and analytics for faster, smarter business decisions.

Built-In Scalability

Deploy modular, adaptable solutions that evolve with your growing business demands.

Competitive Advantage

Gain an edge with emerging tech (like AI, IoT, cloud), customised to meet your strategic objectives.

Why Businesses (of all scales) Choose Echelon?
Feature Echelon Typical Consultants
Business Outcome Focus
Every solution is business-specific, not a one-size-fits-all framework.
Generalised templates applied across industries.
Leading-Edge Technologies
We implement solutions with scalability and automation built in.
Legacy tools with short-term functionality.
Transparent Collaboration
Agile sprints, weekly updates, and measurable milestones.
Loose deliverables with unclear impact tracking.
Feature
Echelon
Typical Consultants
Focus
Business outcomes (revenue, efficiency)
Tech deployment only
P&L Alignment
Audits tied to financial metrics
Generic recommendations
Implementation Support
End-to-end execution assistance
"Hands-off" after delivery
Bespoke Technology Solutions That Deliver Quantified Business Value
Proven Expertise Across Industries

Hospitality

We help global and local manufacturers digitalise their supply chain and improve order management.

Energy, Utilities & Resources

Modernise infrastructure with real-time monitoring, smarter outage management, and proactive feedback loops.

Healthcare

Enhance service delivery with intelligent guest support, dynamic pricing, and operational transparency.

Diversified Businesses

Unify siloed systems, automate department-level operations, and achieve faster decision-making at scale.

FAQs
1. What are Tech-Enabled Solutions?

Tech-enabled solutions are configured systems (powered by platforms like BrightCall AI, SurveySparrow, etc.) built to solve specific business problems. When a business doesn’t require an entire overhaul (like in digital transformation), they can opt to integrate these systems (tailored for their business) into their processes.

2. Can We Customise These Solutions for Our Industry or Team Size?

Yes. Whether you’re in healthcare, BFSI, manufacturing, or real estate, our solutions are tailored to your sector’s needs and can scale based on your team’s size, operational complexity, and compliance requirements.

3. How Do You Ensure Seamless Integration With Our Existing Systems?

We follow an API-first approach to integration, ensuring our solutions (like BrightCall AI, SurveySparrow, Oracle Fusion / EBS) connect easily with your existing ERP, CRM, HRMS, or any custom stack, without downtime or disruptions.

Deploy User-Friendly Technology That Solves Business Challenges